We've had the privilege of partnering with a diverse range of companies across various industries, including immigration, insurance, legal claims, healthcare, tax-return, e-commerce, finance, telecommunications, and more. Our extensive portfolio showcases our adaptability and ability to tailor solutions to meet the unique needs of each industry.

The payment is made via bank transfer. CAIC provides detailed invoices.

Payments are processed monthly, typically between the 5th to 8th for the previous month's services.

Recruitment time for call center representatives varies based on campaign size. We have representatives on site that can start immediately for your choosing and/or recruit new representatives, based on your requirements and needs.

To terminate the agreement, you shall send written notice one (1) month prior to ending the agreement. No additional fees required.

Communication and collaboration are key pillars of our service delivery. Every campaign has assigned with a dedicated manager to his team and an operation manager throughout the engagement, from the beginning until the campaign is ended. They ensure clear communication and collaboration throughout the campaign.

Ensuring quality is vital and tailored to your campaign needs. We use thorough methods such as performance evaluations, call monitoring, your feedback, manager assessments, and daily reports, guiding agents for success

We provide our telephone system, yet many clients prefer their own software. We adapt to your choice through brief training sessions, optimizing workflow.

Each campaign is overseen by dedicated team and operation managers from the outset. We swiftly adapt to meet your requirements and maintain open communication for seamless adjustments.

We utilize shared sheets and daily reports to consistently track performance, ensuring it aligns with your goals and objectives..

We believe in our people, and we focus on bringing the best people to provide the best service.